Accessibility Statement

Our Accessibility Commitment

We are continuously working to improve the accessibility and usability of our website to ensure we provide equal access to information and functionality for all our users. This commitment extends to our online services, patient portal, and all digital communications.

Accessibility Standards

WCAG 2.1 Compliance

Our website aims to conform with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines explain how to make web content more accessible for people with disabilities and create a better user experience for everyone.

ADA Compliance

We strive to ensure our website complies with the Americans with Disabilities Act (ADA) by:

• Providing alternative text for images and graphics
• Ensuring proper color contrast ratios
• Making all content accessible via keyboard navigation
• Using semantic HTML structure and proper headings
• Providing clear and consistent navigation

Accessibility Features

Keyboard Navigation

• All interactive elements are accessible via keyboard
• Logical tab order throughout the website
• Visible focus indicators for keyboard users
• Skip navigation links for screen reader users

Screen Reader Support

• Semantic HTML markup for proper content structure
• Descriptive headings organized in a logical hierarchy
• Alternative text for all meaningful images
• ARIA labels and descriptions where appropriate
• Form labels clearly associated with input fields

Visual Accessibility

• High contrast color schemes for better readability
• Readable fonts and appropriate font sizes
• Scalable text that can be enlarged up to 200% without loss of functionality
• Support for high contrast mode preferences
• Clear visual hierarchy and spacing

Motor Accessibility

• Large, easily clickable buttons and links
• Sufficient spacing between interactive elements
• Support for reduced motion preferences
• Alternative input methods supported

Supported Assistive Technologies

Our website is designed to be compatible with various assistive technologies, including:

Screen Readers

• JAWS (Job Access With Speech)
• NVDA (NonVisual Desktop Access)
• VoiceOver (macOS and iOS)
• TalkBack (Android)
• Dragon NaturallySpeaking

Browser Features

• Browser zoom functionality (up to 200%)
• High contrast mode
• Reduced motion settings
• Font size adjustments

Mobile Accessibility

• Mobile screen reader compatibility
• Touch target sizing for motor accessibility
• Responsive design for various screen sizes
• Voice control support

Known Limitations and Ongoing Improvements

Areas of Ongoing Improvement

We are continuously working to enhance our website's accessibility. Current areas of focus include:

• Enhancing video content with captions and transcripts
• Improving form error messaging and validation
• Optimizing complex interactive elements
• Regular accessibility audits and testing

Third-Party Content

Some third-party content and services on our website may not fully meet our accessibility standards. We are working with our vendors to improve accessibility of:

• Online appointment scheduling systems
• Patient portal functionality
• Payment processing interfaces
• Social media integrations

Alternative Access Methods

Phone and In-Person Services

If you encounter barriers on our website or need information in an alternative format, we offer these options:

• Phone Support: Call us at (904) 940-1577 during business hours
• In-Person Assistance: Visit our office for help with online services
• Alternative Formats: Request information in large print, audio, or other accessible formats
• Appointment Scheduling: Schedule appointments over the phone with our staff

Communication Accommodations

We provide various communication options:

• TTY/TDD services available upon request
• Sign language interpreters (with advance notice)
• Written materials in accessible formats
• Email communication for written documentation

Accessibility Testing and Maintenance

Regular Testing

We conduct regular accessibility testing using:

• Automated accessibility scanning tools
• Manual testing with keyboard navigation
• Screen reader testing
• User testing with individuals with disabilities
• Professional accessibility audits

Continuous Improvement

Our accessibility efforts include:

• Regular staff training on accessibility best practices
• Incorporating accessibility into our design and development process
• Staying current with accessibility standards and guidelines
• Responding promptly to accessibility feedback and issues

Legal and Compliance Information

Applicable Laws and Standards

Our accessibility efforts are guided by:

• Americans with Disabilities Act (ADA)
• Section 508 of the Rehabilitation Act
• Web Content Accessibility Guidelines (WCAG) 2.1 Level AA
• Florida accessibility laws and regulations

Ongoing Compliance

We are committed to maintaining and improving accessibility compliance. This includes:

• Regular accessibility audits and assessments
• Staff training on accessibility requirements
• Integration of accessibility into our development processes
• Timely remediation of identified accessibility issues

Updates to This Statement

We review and update this accessibility statement regularly to reflect our current accessibility efforts and any changes to our website. Updates may be made to reflect:

• New accessibility features implemented
• Changes in accessibility standards
• Feedback from users and accessibility audits
• Updates to third-party services and content

Change Notifications

Significant updates to this accessibility statement will be communicated through:

• Updates to the "Last Updated" date at the top of this page
• Notifications on our website homepage
• Email notifications to users who have requested accessibility updates